Succession planning is a great idea. All too often, though, it fails to deliver on its promises by promoting the wrong person into the job.
The problem is that the people making the decision use the information they have at hand about the person’s knowledge, skills, and experience in the company. That sounds good, but it’s missing something important: the relationships.
People get things done in organizations through people. And if the relationships aren’t strong, the person won’t succeed.
Check out this quick slide show to see a story of succession gone wrong, and why, through the lens of organizational networks.