Let’s get one thing out of the way: there’s no such thing as a virtual team. They’re only called virtual teams because members are distributed across organization boundaries, time zones, and countries. And the virtual piece isn’t the problem at all. It’s a red herring.
People like to blame their problems with dispersed teams on the technology. They complain: “The WebEx froze halfway through our session” or “All I can hear is buzzing on the conference line.” Yes, these are problems. But, dear readers, many of you are tech people. You can figure it out.
The real problem is—and always has been—the team.