Networks and Performance

SIG SN Graphic - Bob Akerley

Organizational Networks (Image courtesy of Bob Akerley.)

Have you ever wondered how the grapevine affects improvement efforts? How a leader’s social connections support his or her success? Whether you can make your next project more successful by tapping into social organizational networks?

Every organization has hidden networks of relationships that employees use in order to get work done, make decisions, and solve problems. Organizational networks are often ignored by leaders, but hold the keys to improving performance.

Learn More About Organizational Networks and Their Effect on Performance

Take a next step towards using network knowledge to benefit your organization.

  • Leveraging Human Networks to Accelerate Learning – This article published by Chief Learning Officer shows how companies can leverage critical connectors within their organization in order to accelerate learning and change. The article features a case study from New England’s Merrimack Pharmaceutical that shows how they successfully used networks to improve learning in the organization. (Download the PDF version: Leveraging Human Networks to Accelerate Learning.) Published in Chief Learning Officer.
  • The Missing Link: Leveraging Informal Networks to Improve Project Success Rates – The statistics about project success are daunting: too many fail to finish on time, within budget, and according to scope. Only 5% of change initiatives are completed on time and with minimal disruption to the organization, according to Gartner. Clearly, traditional tools are not enough. Every organization has hidden networks of relationships that employees use in order to get work done, make decisions, and solve problems. These networks have been largely ignored, but hold the keys to improving performance and accelerating change. In this presentation, PMI Mass Bay Chapter members learned how PMs can use hidden networks to improve project performance. Presented to the PMI Mass Bay Chapter.
  • Network Power!: Tapping Hidden Social Networks to Accelerate Improvement – Every organization has hidden networks of relationships that employees use in order to get work done, make decisions, and solve problems. These networks have been largely ignored by leaders, but hold the keys to improving performance and accelerating change. In this presentation, given at a 2009 American Society for Quality Worcester Chapter meeting, members learned how leaders can improve process and quality improvement efforts by leveraging hidden networks. Presented to the American Society for Quality – Worcester Chapter.

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