Business processes are more complex than ever before. Project Managers need to understand them well in order to write requirements, design solutions, and make improvements. Yet, rapidly changing, exception-based, complex processes stymie traditional process mapping efforts.
The Value Network Analysis (VNA) methodology is well suited to showing how processes produce value. Sometimes considered the ideal process mapping tool for the complexity era, VNA excels at identifying and analyzing non-linear, dynamic processes. VNA also effectively maps business ecosystems: a dynamic structure of interconnected organizations that depend on each other for mutual survival.
In this workshop, featured at the 2013 Professional Development Day sponsored by the Project Management Institute Massachusetts Bay Chapter, Cheryl Coonahan of Partnering Resources introduces participants to the VNA methodology.