Employee Engagement Solutions

Every organization has hidden riches embedded in its people that often are never discovered. We help you bring out the best in your people through employee engagement.

Mobilize the Masses for High Performance: Employee Engagement

Moving a ten thousand person workforce from low to high engagement can have a positive impact worth millions of dollars in increased effectiveness and efficiency, according to DDI. Who wouldn’t want that for their company?

Yet, so many organizations miss the boat when it comes to employee engagement. Deadlines interfere, best intentions get lost amidst fire fighting, and the company stays in its unengaged rut.

We help you tap into your organization’s brain trust by engaging your employees in meaningful, value-added ways. We work with you to identify the right engagement method given your context and goals. The results: The benefits of higher engagement from better ideas to higher morale, increased productivity, and lower attrition.

• Contact us to find out how we can help you engage your employees.
• Check out our free tools and resources on employee engagement.

Build Your Organization’s Brain Trust: KnowledgeWeb

Knowledge is one of a company’s most important intangible assets. By wisely mining, sharing, and transforming knowledge, companies design the products, services, and breakthroughs that can make the difference between tepid and enthusiastic customer response. Unfortunately, too many companies see knowledge as something impossible to analyze or leverage overtly. The problem lies in the tools we have to measure and analyze knowledge.

KnowledgeWeb provides the missing information needed to convert ideas into profitable products and services. Much like an MRI shows the inner workings of the body, KnowledgeWeb provides a snapshot of the inner workings of an organization. KnowledgeWeb shows how work really gets done: where innovation emerges and develops, how ideas evolve into executable plans, and when projects proceed to completion. More importantly, KnowledgeWeb reveals the combinations and interactions that can transform a group of individuals into a high performing, innovative powerhouse. This initiative helps organizations take full advantage of their knowledge assets by tapping into hidden organizational networks.

• For more information about our KnowledgeWeb process, download our KnowledgeWeb Overview.
• Contact us to find out how we can help you mine the hidden knowledge in your organizations.

360° Assessment & LeaderWeb

Leaders develop ideas about their strengths, weaknesses, and challenges. Unfortunately, these perceptions don’t always correspond with other people’s opinions. Blind spots, which can take the form of overlooked strengths or below-the-radar weaknesses, can prevent leaders from advancing in the organization and achieving new successes. At their most severe, these overlooked issues can sandbag a career.

One of the best tools for helping leaders uncover blind spots and improve effectiveness is the 360° assessment. 360° assessments provide confidential feedback on a person’s performance from direct reports, peers, an individual, his or her boss, and others in the organization. The results are compiled into a feedback report that shows the person what each role in the organization sees as their strengths and areas for development.

To this powerful tool, we add a LeaderWeb analysis. LeaderWeb analysis helps leaders extract value from their networks by using connections wisely to benefit their projects, their company, and their professional development. LeaderWeb shows how leaders’ networks actually operate: who brokers information, who connects people, and who can get what leaders need. It also shows the strengths and drawbacks of the leaders’ networks and helps leaders identify how to bolster underrepresented areas. When combined with the 360º assessment, leaders gain knowledge, perspective, skills, and tools that ramp up their personal and interpersonal effectiveness.

Voice of the Customer and Employee

“Our relationship with our customer is our most important relationship. And our most important asset is our people.” Many organizations say things like this, but how many actually listen to what customers, employees, and other stakeholders have to say?

Taking the time to ask can work wonders: increase customer commitment, boost employee morale, solve complex problems, and innovate new solutions.We help organizations ask the right questions and take action through our Voice of the Customer and Employee services. We design a process that fits your goals and context. We collect data, but we also help you strengthen your relationships and increase trust with employees and / or customers. At the end of the process, not only do you know more, your customers and / or employees know that you know.

• For more information, see our success story on Enhancing Knowledge Sharing and Innovation.
• Contact us to find out how we can help you discover the voice of your employees or the voice of your customers.

“Partnering Resources designed an innovative program that allowed us to mine employee perspectives, opinions, and issues for the benefit of the organization. Maya created a process that made it safe for employees to identify and discuss important and sensitive issues. She then facilitated discussions between employees and our organization’s leaders. The conversations were positive and gave me the opportunity to reinforce messages, correct misunderstandings, and understand concerns. The program has been a great success.” – CIO, financial services organization