This article was originally posted on LinkedIn.
By the time I entered the room, the two sides were locked into position. One side was convinced that they had the answer. The other side wouldn’t budge from their belief that they were right. Each side was making their points, logically explaining the benefits of their approach, but the tension was rising and the frustration was growing. It looked like the meeting would end without resolution.
In the United States, polarization is on the rise. We tend to think of polarization in political terms, but the behavior extends to the workplace. When faced with a different point of view, people often dig into their perspectives.