Process Improvement for the New Millennium: Introduction to Value Network Analysis

Business processes are more complex than ever before. Project Managers need to understand them well in order to write requirements, design solutions, and make improvements. Yet, rapidly changing, exception-based, complex processes stymie traditional process mapping efforts. The Value Network Analysis (VNA) methodology is well suited to showing how processes produce value. Sometimes considered the ideal process mapping tool for the complexity era, VNA excels at identifying and analyzing non-linear, dynamic processes. VNA also effectively maps business ecosystems: a dynamic structure of interconnected organizations that depend on each other for mutual survival.

In this workshop, featured at the 2013 Professional Development Day sponsored by the Project Management Institute Massachusetts Bay Chapter, participants will learn:

• Why processes should be thought of as networks
• The gaps and challenges with traditional business process mapping
• How VNA methodology can help simplify and enrich business process improvement
• The basic components of a VNA map
• Ideas to enhance future process improvement and mapping efforts

UPDATE: This session will be presented by Partnering Resources Associate Cheryl Coonahan.