“Small talk can get big results — but only if you know how to use it,” says Robin Madell on Glass Hammer. Unfortunately, too many of us don’t know how to use small talk. We shy away from networking meetings where we’ll need to use it and cringe as we ask someone about the weather. Yet, small talk has a very important purpose. Learn about that purpose in this article, which features Maya Townsend of Partnering Resources and Dr. Robin Bernstein of Harvard University.
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